BBQ Authority Reviews
BBQ Authority has an overall rating of 4.7 based on 125 reviews. Customer feedback on BBQ Authority is mixed: BBQ Authority reviewers highlight positive aspects like wide selection of BBQ products, competitive pricing, excellent customer service and support, which strongly appeal to BBQ enthusiasts, home cooks, outdoor grilling fans. However, BBQ Authority is often criticized for its shipping delays, limited product availability, occasional customer service response issues.
125 reviews
5 Stars
21
4 Stars
1
3 Stars
3
2 Stars
0
1 Star
0
How would you rate BBQ Authority?
All BBQ Authority Reviews (125)
richardwoodbury3967
May 24, 2026
"Way Easier Than I Expected"
I was ready to be annoyed when I realized I had to return something, but it ended up being super easy. I messaged them, they got back to me really fast, and it was sorted without a bunch of back and forth. Relieved, not gonna lie.
0
Reply
ian2004
May 24, 2026
"Showed up super fast"
It got here way quicker than I thought it would. Shipping was smooth and I didn’t run into any issues at all.
0
Reply
hello_nettie408
May 22, 2026
"Pretty fair overall"
Umm, overall I think some of the items are priced fairly, but I did notice a few that are cheaper on other sites. Worth checking around before buying.
0
Reply
richard-Dismuke
May 05, 2026
"Surprisingly quick reply"
They replied super fast, which caught me off guard. I usually don’t trust customer service to actually get back to people that quickly, so I was kind of expecting to wait around or get some generic response. But they answered right away, and that was a nice surprise.
0
Reply
BobCole
April 24, 2026
"Exactly What I Needed"
I ordered this BBQ part after poking around online for a bit, mostly because my grill has been sitting on the patio waiting for a small fix. The description was spot on, and when it showed up, it was exactly what I expected. No weird surprises or mismatched piece, which I really appreciated. Simple purchase, but it worked out just right.
0
Reply
Tiffany-owens
April 17, 2026
"The stuff is definitely authentic!!! No…"
The stuff is definitely authentic!!! No complaints there at all... Shipping was just a bit slow, but everything arrived fine in the end!!
0
Reply
christina1972
April 10, 2026
"Had a bit of a rough start…"
Had a bit of a rough start getting it set up. Nothing crazy, just one of those “why isn’t this working?” moments. Reached out to support and they walked me through everything step by step. Super patient too, didn’t feel rushed at all. By the end of the day, the grill was up and running, so I was happy.
0
Reply
johnlancaster7259
March 31, 2026
"Easy setup and no surprises"
I ordered my grill from BBQ Authority putting it together was a lot easier than I thought it’d be. The instructions actually made sense, which is always a nice surprise, and everything I needed was in the box. It took me a little while, but nothing was frustrating or complicated. Overall, I’m happy with how it all went
0
Reply
BlakeWalker
March 24, 2026
"Super easy to use!!!"
I had a good time using BBQ Authority!! The site was easy to move around, the menu actually made sense, and I could compare a few BBQ parts without feeling lost or annoyed... which is always nice!!! It also loaded fine on my phone, no weird glitches or anything. Checkout was simple too, just straightforward and no random extra steps?? Overall, a smooth experience!!!
0
Reply
hello_grace454
March 23, 2026
"Easy order and quick delivery"
I ordered a grill cover and a few tools, everything showed up quickly. The price felt fair, checkout was simple, and there wasn’t any hassle. Yeah, I’d definitely buy from here again.
0
Reply
MaxGluck
March 17, 2026
"Local stores had nothing, so online I…"
Local stores had nothing, so online I ended up finding the burner parts I needed. Shipping was fine, no problems there, and now the grill works again like it should.
0
Reply
hello_victoria895
March 09, 2026
"Great communication from start to finish"
I ordered a replacement part for my grill and had a really smooth experience. Right after placing the order, I got clear emails with the details, and then a tracking update once it shipped. I did have one question about delivery, so I reached out, and they got back to me quickly with an actual helpful response, not some generic copy-and-paste message. The part arrived without any issues, and I was really happy with how well they communicated after the purchase
0
Reply
jammie1982
March 08, 2026
"A Surprisingly Smooth Checkout"
I was kind of expecting the usual checkout hassle, but it ended up being super easy. I added what I needed, went through the steps, and before I knew it, I was done. No random errors, no confusing screens, no weird issues popping up. Just a quick, smooth checkout experience, which was a nice surprise.
0
Reply
Carrie_cuffie96
February 27, 2026
"A few things were out of stock"
Site was easy to browse, but some BBQ parts I wanted were out of stock. Bit annoying since I was ready to order. I did find one thing I needed, so not all bad.
0
Reply
William_fresh82
February 26, 2026
"Packed the way it should be"
My grill parts arrived really well packed. The box wasn’t dented, everything was wrapped securely, and nothing was loose or rattling around. To be fair, delivery can be rough sometimes, so it’s nice when a company actually packs things properly. I was happy with the order and would buy from them again
0
Reply
JohnBeighley_44
February 24, 2026
"Way More Grill Stuff Than I Expected"
I was surprised by how much grill stuff they had. I found the smoker parts I needed and a cover all in one place, which saved me from running around to different stores like a ridiculous scavenger hunt. It was also easy to compare the options, so the whole thing was quicker than I expected.
0
Reply
joycehein7342
February 15, 2026
"Blaze grill fit my island perfectly"
I ordered a Blaze grill head from bbq-authority.com and had a smooth experience. The product specs were laid out clearly, which helped a lot — cutout size, 304 stainless, burner BTUs, flame tamers, all that stuff. I measured my island twice and was a little nervous, but it ended up fitting right the first time, which felt like a small win for me. Shipping took a few days, but everything showed up well packed with no damage. I hooked it up to my natural gas line without any weird surprises, and it’s been working great so far. I’d definitely order from them again
0
Reply
hello_kathryn177
February 14, 2026
"Honestly better than I expected"
I ordered a BBQ from BBQ Authority and, i was kind of thinking, “Alright, let’s see if this is actually decent.” But once it showed up, I was impressed. The metal feels solid, not cheap or flimsy, and while I was putting it together I kept noticing that the parts actually lined up properly, which was a nice surprise. I’ve used it a few times now and it cooks really evenly, holds heat well, and just has that sturdy feel like it’s going to last a long time. I keep thinking, “Yep, I made the right call on this one.” No complaints at all — I’m really happy with it.
0
Reply
JacintaLauritzen
February 05, 2026
"Took a Little While"
It took a few days to get here, which was fine I guess, just not super fast. Everything was okay in the end, so yeah, not really a big problem
0
Reply
hello_nathanial064
January 30, 2026
"Showed up right when they said it would"
I ordered from BBQ Authority and the delivery showed up right on time. I got updates along the way, and everything arrived in good shape with nothing missing or banged up. It was all simple, which is kinda exactly what I was hoping for.
0
Reply
Have a question about BBQ Authority?
Log in to ask your BBQ Authority question!
Customer Reviews
Ask a Question
